Refunds & Rescheduling

At Cognitive Edge Consulting, we're committed to providing high-quality mental performance psychology services. We understand that circumstance can change, and we want to be transparent about our refund policy.

Cancellations and Rescheduling:

Appointments cancelled or rescheduled with at least 24 hours' notice will receive a free rescheduling opportunity that will not be deducted from total sessions paid for. 

Appointments canceled or rescheduled with less than 24 hours' notice are not eligible for a refund or a reschedule, and the full session will be charged. This allows us to best manage our schedule and offer timely appointments to all clients.

How to Request a Refund or Reschedule:

Please contact me directly at 631-245-9469 or conor@cognitiveedgeconsulting.com to cancel, reschedule, or discuss any concerns.

We appreciate your understanding and cooperation with our refund policy. If you have any questions, please don't hesitate to ask!